Refund & Cancellation Policy
Full Refund
48h before class start.
Partial Refund
50% within 2 days.
No Refund
After 72 hours of use.
OQLC Academy: Global Standards of Trust & Transparency
Welcome to OQLC Academy Global, the premier institution for online Quranic studies. In 2026, educational integrity is more important than ever. Our Refund and Cancellation Policy is built on the foundation of "Student First". We understand that parents and students in the USA, UK, Canada, and Australia look for reliability before enrolling in an Online Quran Course. This policy ensures that your financial investment in spiritual learning is protected under professional guidelines.
Why Transparency Matters in Quranic Education?
As an academy with 12 years of professional instructional experience, we prioritize the bond of trust. Our team of 60+ expert tutors is committed to delivering excellence in Noorani Qaida, Tajweed, and Quran Hifz. However, we acknowledge that academic compatibility is personal. This is why OQLC Academy remains the only platform providing a clear, no-questions-asked refund window of 48 hours prior to the official session start date. We aim to provide a stress-free enrollment experience for every Muslim family worldwide.
Detailed Refund Eligibility & Conditions
Our billing department operates with high precision. To be eligible for a Full Refund, a written request must be submitted via our official channels. If a student decides to withdraw within the first 48 hours of their first live session, a 50% partial refund of the tuition fee is applicable. Please note that Registration Fees and Admission processing charges are non-refundable as they cover the administrative costs of portal setup and tutor allocation. Our goal is to maintain a sustainable environment for our global educational staff while being fair to our students.
Commitment to Academic Quality
We encourage all potential students to experience our 3-Day Free Trial. This trial is designed to eliminate the need for refunds by ensuring you are 100% satisfied with your assigned tutor's methodology. OQLC Academy invests heavily in high-speed digital whiteboards and personalized curriculum tracking. Once a student has completed more than three live sessions, the resources are considered fully utilized, and no refund can be issued. This policy helps us retain the best Quranic scholars and maintain the high E-E-A-T (Experience, Expertise, Authoritativeness, Trust) standards that Google and our community expect.
Billing Support and Dispute Resolution
In case of any discrepancies or billing queries, our 24/7 Support Team is ready to assist. We utilize secure payment gateways like Payoneer, JazzCash, and International Bank Transfers to ensure your data remains protected. At OQLC, your spiritual journey is our responsibility, and your peace of mind is our priority.
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